Last updated: April 30, 2026
These Terms of Service ("Terms") govern your use of the Ranqo platform operated by Ranqo ("we", "us", "our"). By creating an account or using the service, you agree to be bound by these Terms.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old (or the legal age in your jurisdiction) to use the service. You must notify us immediately at support@ranqo.ai if you suspect unauthorized access to your account.
Ranqo is an AI visibility monitoring platform that tracks how your brand appears across AI search engines (ChatGPT, Claude, Perplexity, Gemini, Grok). The service includes daily visibility tracking, competitor benchmarking, page audits, AI-powered improvement recommendations, content generation tools, and optional Google Analytics integration to surface AI referral traffic landing on your site.
Ranqo offers paid subscription plans (Starter, Pro, Agency) billed monthly or annually. By subscribing, you authorize us to charge your payment method on a recurring basis. Subscriptions renew automatically unless canceled before the end of the current billing period.
We may offer a free trial period. At the end of the trial, your subscription will automatically convert to the selected paid plan unless you cancel. Only one free trial is permitted per user or organization.
You agree not to:
The Ranqo platform, including its design, code, features, documentation, and trademarks, is owned by Ranqo and protected by intellectual property laws. You retain ownership of the data you submit (brand information, URLs, competitor data) and any data we read on your behalf from third-party services you connect (such as Google Analytics). You grant us a limited license to use your data solely to provide and improve the service.
Ranqo provides AI-generated insights, recommendations, and content. These outputs are for informational purposes and should not be relied upon as the sole basis for business decisions. We do not guarantee the accuracy, completeness, or timeliness of AI-generated content. AI responses from third-party platforms (ChatGPT, Claude, Perplexity, etc.) are subject to those platforms' own terms and may change without notice.
Each subscription plan includes specific limits on brands, prompts tracked daily, page audits, and content generations. If you exceed your plan limits, you may need to upgrade. We reserve the right to enforce limits and throttle usage that significantly exceeds plan allocations.
We strive to maintain high availability but do not guarantee uninterrupted access. The service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. AI platform availability (ChatGPT, Claude, Perplexity, Gemini, Grok) is outside our control and may affect tracking results. We reserve the right to modify, suspend, or discontinue features with reasonable notice.
You may cancel your subscription at any time through account settings. Cancellation takes effect at the end of your current billing period. We may suspend or terminate your account if you violate these Terms, fail to pay, or engage in abusive behavior. Upon termination, your data will be deleted within 30 days, unless retention is required by law.
The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free, secure, or produce specific results.
To the maximum extent permitted by law, Ranqo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill. Our total liability for any claim arising from or related to the service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless Ranqo, its officers, directors, and employees from any claims, damages, or expenses arising from your violation of these Terms, your use of the service, or your violation of any third-party rights.
These Terms are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved through binding arbitration administered under the rules of the American Arbitration Association. Before initiating arbitration, you agree to attempt informal resolution by contacting support@ranqo.ai. You agree to waive any right to participate in class action lawsuits or class-wide arbitration.
We may update these Terms from time to time. We will notify you of material changes by email or through a notice on the platform at least 30 days before they take effect. Continued use of the service after changes constitutes acceptance.
For questions about these Terms, contact us at support@ranqo.ai. Also see our Privacy Policy and Cookie Policy.