Tour the dashboard

The dashboard has three parts: the sidebar on the left, a header across the top, and the page itself. Home is the page you land on for a brand, and it summarises every other page. This guide goes through each part in turn.

The sidebar#

The brand switcher sits at the top. It shows the brand you are viewing; click it to pick another. On a brand's page, switching keeps you on the same page, so if you are on Sources you land on the other brand's Sources. On Brands, Settings or the Learning Center it changes the selected brand without leaving the page. A brand whose setup is unfinished opens its setup instead. The menu also holds Add New Brand and Manage Brands, which opens the Brands page.

Below it, Home, then four sections that follow the loop:

A few pages carry a marker: Action Center shows a count of your open recommendations, and Traffic carries a Beta tag. The section that holds the page you are on shows a coloured dot beside its label.

At the bottom are Learning Center, Integrations and Settings. During a free trial, a card there shows the days you have left and an Upgrade link.

For what each page does, see How Ranqo works.

The header#

The left of the header shows where the brand's data stands, on Visibility, Prompts, Competitors, Sources, Action Center and Snapshots:

• Last updated Sep 18 · Refreshes Sep 25: the last completed run and when the next is due.
• Refreshing now: a run is in progress.
• First report pending...: the brand has no run yet.
• Tracking inactive, or Inactive after the date: tracking is paused.

On the right are the Help menu (see below), a Book a demo button during a free trial, your name and Sign out.

Home#

Home stacks four bands, top to bottom: the brand header, the scoreboard, two cards side by side (What needs you next and This week's signals), and the loop cards.

The brand header#

The brand's logo and name, then one line of facts: its website, its market (the target location, or Worldwide), the language its prompts use, an icon per engine it tracks, whether tracking is Active or Inactive, when it was last updated and when it next refreshes.

On the right, Edit opens Brand settings and Pause or Resume stops or restarts the weekly runs. A brand with no prompts shows Add Prompts First here, which opens Prompts.

The scoreboard#

Every figure here comes from the latest completed run, except Share of Voice.

• AI Visibility: the share of AI answers in the latest run that name you, weighted by engine. Under it, a chip such as "3.4 pts vs last week" or "Stable vs last week" compares it, in points, with the most recent run that finished more than seven days ago. The chip appears from the second run on, and is hidden while the latest run is itself more than a week old, for example while the brand is paused or the next weekly run is late.
• Avg position: your average rank when AI mentions you. Lower is better. When the latest run did not rank you in any answer, it reads #0.0.
• Sentiment: how AI describes you across its mentions, as a word from Positive through Mostly Positive, Neutral and Mostly Negative to Negative.
• Share of Voice: of every brand mention AI made over the last 30 days, the share that was yours. It covers more runs than the figures beside it, so it can differ from the latest run's Share of Voice in Snapshots.
• By platform: a bar per engine with its visibility.

A dash means there is no run to read yet. The methods behind each number are in Visibility, Average position, Sentiment and Share of Voice.

What needs you next#

A short list of the most useful things to do now, drawn from three pages: open recommendations in Action Center, targets in Outreach, and ideas in Blog Ideas. Each row shows an impact chip, the page it opens and a rough effort. The list is ranked by estimated impact and takes turns between the three pages, so one busy page cannot fill it. View all → opens the Action Center.

The strip at the bottom of the card follows the loop: when the brand was last measured and how many prompts, how many actions are done, how many posts are published, and when the next run re-measures.

This week's signals#

What your tracking data says, in a few rows. The card's header names the date of the latest run, but the rows read wider ranges: the footprint, Where AI reads and Winning format count every citation from all of the brand's runs, and Competitor pressure reads the last 30 days.

• The footprint: how many domains, citations and URLs AI cited, with the logos of the top sites.
• Site Access: appears only when something is blocking AI crawlers.
• Competitor pressure: the most visible competitor's Share of Voice against yours, or a note when you lead, and how many answers named it, such as named in 24 of 80 answers. Its link opens that competitor in Head-to-head on the Competitors page.
• Where AI reads: the site cited most and the type of source cited most.
• Winning format: the content formats cited most, with a short tip on each.
• Content: your latest post, how many are published, and how many ideas are waiting.

Each row links to the page that explains it.

The loop cards#

Four cards, one per section: prompts tracked and competitors found (Monitor), your average page audit score (Analyze), open actions and outreach targets (Act), and content ideas and published posts (Create). A card with nothing to count says what to do first instead.

The getting-started checklist#

A new account sees a checklist on Home with three steps: Create your first brand, Generate tracking prompts and Run your first visibility analysis. Watch tour plays the introduction video. You can dismiss the checklist at any point, and it shrinks to one line once all three steps are done.

The Help menu#

Help in the header offers, depending on the page:

• Take the page tour: a short walkthrough of the page, on the pages that have one.
• Watch the tutorial: the Learning Center video for this page, with its length.
• Read the guide: this page's guide in these docs.
• All tutorials: the Learning Center.
• Documentation: these docs.

A dot on Help means this page has a tour you have not taken or a tutorial you have not watched. See Tours and tutorials.